Refund policy

Return & Refund Policy

At Clothing Brand, we strive to provide high-quality clothing and a smooth shopping experience. If you’re not fully satisfied with your purchase, please review our policy below:

1. Return Eligibility

• Items can be returned within 7 days of delivery.
• Product must be:
  • Unused and unworn
  • In original packaging
  • With all tags attached
• Returns are not accepted on:
  • Sale or discounted items
  • Undergarments or customized products

2. Exchange Policy

• We offer exchange only for:
  • Size issues
  • Defective or damaged items
• Exchange requests must be made within 7 days of receiving the order.
• Customers will bear delivery charges for size exchanges (unless the error is from our side).

3. Refund Policy

• Refunds are only applicable if:
  • Item is damaged or incorrect
  • Item is out of stock after order placement
• Processing time: 5–7 working days

4. Order Cancellation

• Orders can be canceled within 12 hours of placement.
• After dispatch, orders cannot be canceled.

5. Return Process

1. Contact us via:
   📞 03273894699
2. Share:
   • Order number
   • Reason for return
   • Product images (if damaged)
3. Our team will guide you through the return process.

6. Important Notes

• We reserve the right to reject returns that do not meet our policy.
• Delivery charges are non-refundable.
• Slight color differences due to lighting/screens are not considered defects.